No matter the reason for your debt, collectors and creditors are still bound by the consumer laws which are in place to provide protection. The Fair Debt Collection Practices Act, also referred to as the FDCPA is a federal regulation enacted to protect consumers from unfair and abusive tactics which have long been the hallmark of an unregulated collections industry. Debt collectors who violate the guidelines of the Fair Debt Collection Practices act are in violation of federal law.
In addition to the FDCPA at the federal level, many states and localities have enacted similar guidelines to protect consumers in their jurisdiction.
The FDCPA provides strict guidelines that define the manner in which collectors and creditors may communicate with creditors. Collectors and creditors are permitted to contact the consumer by phone, mail, telephone, telegram, and in person.
The following is a brief overview of what the FDCPA prohibits:
The list above is an extremely brief overview of the rights provided by the Fair Debt Collection Practices Act to protect consumers from abusive actions on the part of collectors and creditors. Many consumers fall victim to these practices simply because they feel powerless and overwhelmed by debt. In some cases collectors can manipulate a situation in such a way that the consumer has no idea that their rights are being violated. Many consumers don't realize that they have the right to ask for assistance from a qualified third party.